Monday 21 September 2015

How to cancel Posted Packing Slip for Sales Order in Ax 2012


SO PS

To cancel the packing slip, click on the above mentioned highlighted menu ‘Packing slip’. System opens the following form;
Click on Cancel;
SO PS Cancel






Once ‘Cancel’ is clicked, system throws the following info message;
SO PS Cancel Confirmation





Click ‘Yes’ & system cancel the packing slip.
System also enabled back ‘Packing slip’ menu button. See the following screen;
SO PS Re Enable

To reconfirm if packing slip is cancelled and quantity is not delivered, refer the following navigation;
Accounts receivables-> Common -> Sales orders -> All sales orders -> Select related sales order -> Click on General menu -> Click on ‘Line quantity’ menu button
SO PS Cancel Deliver Remainder








See the highlighted field where system shows deliver remainder is 1 i.e. packing slip is successfully cancelled.
P.S. Once order is invoiced, you can not use this functionality.

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